It is the mission of SPRINGFIELD PANEL AND PAINT to provide personal vehicle owners /SUPPLIERS/BUSINESS with only the best quality service, superior vehicle auto parts; products and knowledge that fulfill their wants and needs at the right price.
Our vision serves as the strategic framework for our aspirations and guides our business by what we need to accomplish in order to continue achieving sustainable business, quality and growth. We want to be the number one Auto Body repair shop in Kwa-zulu -Natal. We want our customers to not only receive a service, but also share an experience.
Operations and Technology
- Paint System RM
- Spraybooths, Preparation bays, Mixing Rooms, Strata, Devilbiss and 3M equipment
- DR Smash (quotes ,costing, Pastel accounting system email and sms to customers)
- Dry flatting prep bays with energy cost extraction
- Infra-red paint cures station
- Qualified and experienced staff and semi-skilled saff.
Marketing Strategies
There is a combined strategy of price discounts and allowances with the introduction of new products and promotions. SPP pricing will play an important role in helping to accomplish the company’s objectives and more importantly maintain and acquire loyal customers
Product
SPP is currently in the growth stage of the product life cycle and will maintain to use the best products within the industry:
- RM(life time warranty on paint)
- 3M polishing systems
- Bulldog abrasives
- Envirobase high performance
WHY USE US
Personalised Service
To us you not just a number but a member of our family. We ensure that our clients get the care and service they deserve. This is what make us stand out from the rest.
Competency
We are really good at what we do. Our clients value competency and professionalism. We continue to improve as we believe that client loyalty comes from us being the best.
Convenience
Our Customers are able to get in touch with us via any channel that suites them including email, whatsapp, via our online web based chat services, telephone or by personally calling at our business premises where you will be welcomed and spoilt with our first class hospitality.
Proactive
We are proactive in our services, reaching out to our clients needs. We believe that by being proactive we ensure that our clients interest and needs are never compromised. We are continually keeping ourselves ahead of the pack by up-skilling ourselves on a continuous basis .
We Love Our Customers
We value and love our customers no matter how big or small, after all our business is built around our valued customers. Without you, the client we will not thrive a service provider. Isn't it time that you too join our family and get that personal touch with quality that is unsurpassed.
We are proud to say that we have may happy clients who remain loyal and are our ambassadors.
Our trained staff are constantly upgraded with key skill so that we may be of better service to our clients. We invest in our staff so that you can be assured of the best in service.
We hire people who do what they love and makes sure they love where they work. This passion is evident in our culture, work environment , and most importantly...our services.